Why transparent order tracking can drive customer loyalty to an E-commerce business?

Anita Nguyen (vananhnt@omegatheme.com)
2021-06-14T08:18:30+00:00
Omega ? Email & Order Tracking
OmegaTheme.com system (do_not_reply@omegatheme.com)

Statistics show that 86% of online shoppers will decline to return to a brand after just one poor shipping experience. What a huge loss to E-tailers in this competitive E-Commerce world! Is your Shopify store suffering from the same pain? Among various strategies to boost customer retention, providing visible and transparent order tracking ultimately stands out as a defining factor that online store owners should highly focus on. Without investing in an effective order tracking tool, you will run a risk of losing your first-time customer who will turn into a “competitor’s God”.